"I got the panic call from school, the dreaded “your kids have lice”...I didn’t know where to start and knew my kids would fight me for combing and they have sensitive skin. The place is set up like a salon, Wade was great with kids and so was Hanna. They were patient and explained process. Took almost an hour per kid. Lots of toys and fun stuff and was covered by HSA. My youngest said she would give them 100 stars! Highly recommend this place!!" - Rebecca T. Mayfield Heights, OH
If this is your first time with lice, don't wait. Go to Picky Pam's . . .
"If this is your first time with lice, don't wait. Go to Picky Pam's. We worked for hours and our money and time would have been much better spent if we had gone to Picky Pam's as soon as we discovered the lice. The customer service is fantastic. We are now lice experts thanks to Picky Pam's. The knowledge they shared about lice is far superior then surfing the internet." - Tammy F. Boston Heights, OH
They made what could have been the worst day ever an adventure with a happy outcome.
"This morning my grandson pulled a bug out of his hair and totally freaked us all out. My first experience with lice and knew not what to do. On my daughter's recommendation, we high-tailed it to Picky Pam's. Darryl and Benji were champs and total professionals. They quickly diagnosed my two grandsons and put my mind at rest with a thorough and efficient removal treatment, all the while, engaging and entertaining the boys. They made what could have been the worst day ever an adventure with a happy outcome. We are now home and bug free, awaiting our 2-week follow-up visit. Thanks to both great guys!" - Sharon V. Willoughby, OH
I felt much more at ease...
"I felt much more at ease after calling Picky Pams. Everyone here worked hard to make my family feel better about a rough situation. They did such a good job that my daughter was able to attend an event the same day. Not to mention they got us in quickly and explained everything. I don't think I could have handled this without them. My daughter even felt relaxed. My husband and I can't stop raving about how nice they were and how well they treated us. I have already been telling everyone about Picky Pams! I like that they make sure you know if you need them they are there. Terrific service, helpful staff, and a comfortable atmosphere made an ichy yucky experience handleable. Thank you Picky Pams!" - Lynn T. Aurora, OH
We felt like we were just getting our hair done...
"Never a good feeling getting any call from the clinic, but once we got to Picky Pam's we felt like we were just getting our hair done. The employees were so wonderful and all so knowledgeable! I hope we never have to do this again, but if we do we will be back to see Pam!" - Gina C. Perry, OH
They even gave me a lesson..
"Picky Pam's was great! I would recommend them to anyone who is in the unfortunate situation of having to get rid of lice/nits. They even gave me a lesson on how to check for lice!" - Jodi H. Shaker Heights, OH
I highly recommend Picky Pam's...
"Amazing place! (Not that I ever hope to need their fantastic services again. Haha.) The employees were friendly, helpful, extremely knowledgeable, and efficient. I highly recommend Picky Pam's to anyone who might need help dealing with the tiny little critters!" - Nicole V. Mantua, OH
Come here first!
"After going to Bernadette's twice, multiple over the counter treatments, prescriptions, a month of washing the whole house, Picky Pam and Hannah helped us get rid of lice. They were patient, checked the whole family, and extremely professional. Come here first!" - Lauren F. Broadview Hts, OH
"While NO ONE ever wants to have to go through it, it happens. Pam's provided us with amazing service in a clean and comfortable environment. The education they gave us with the treatment was what I needed to be talked "off my ledge". They answered follow up questions quickly and were just great. While not how I wanted to spend my day, they made the "event" as comfortable as they could. Great people, would love to hang out under different circumstances ;) Thanks to Pam and her crew!" - Susan L. Mentor, OH
These people are fantastic.
"These people are fantastic. Very friendly. My daughter is a bit of a germaphobe and so we didn't tell her she had lice. We called it "dandruff" the staff understand how panicky she would get and went right along with it. My daughter normally HATES when someone else brushes her hair but they were so in tune with her needs she never once had a problem. The place is friendly and clean and they give you all the tools you need so you never have to come back. Well worth the money spent thus far. We come back in 2weeks for a check. It is 100% guaranteed and they are amazing people!! 10/10 would recommend to anyone who works 60+ hours a week and doesn't have the time to go.through their kids hair ever single day for hours at a time." - Felicia R. Willoughby, OH
Professional, Polite, Funny...
"My daughter is either psychic or totally jinxed us when she checked out "Bugs in My Hair" at the library three weeks ago. But, either way, at least we were slightly educated on the nightmare that is lice when the doctor discovered she had them this week. She recommended two things- buying the Terminator nit comb and going to Picky Pams.
So, we ordered the comb, wasted money on some over the counter total crap, and proceeded to torture our child not really knowing what we were doing picking the nits out one by revolting one. My husband kept checking me and then last night we finally found one little jerk and, since my hair is halfway down my back and super dense, I knew we couldn't figure this out at home.
So today my toddler and I headed over and met Hannah. My anxiety was boiling over wondering what my daughter would do while I sat in the chair for hours. My fears were a waste though - the shop is FULL of toys, books, games - I mean FULL with something in every room. She entertained herself for three hours - never even stopping to complain about lunch - and I totally lost track of time because Hannah was busy answering my forty million questions like the pro she is.
And I don't use that word lightly. She was professional, polite, funny, nice, knowledgeable is an understatement, and she probably needs a raise. While my child was busy turning the place upside down she consulted on my best course of action, educated me on the home work, and treated my hair as quickly as she could. I especially enjoyed the dehydrator (basically a hand held hair dryer on steroids) which they only use on people 4 and up.
The product (spray) I came home with IS expensive, but it also ACTUALLY KILLS lice. Not *maybe* kills like the also expensive OTC and prescription pesticides which most lice are resistant to now, totally kills them by destroying their exoskeletons in 7 seconds! It's also plant based and safe.
Picky Pams was recommended by my amazing Ped and my school and I see why after today. If your child brings home the glorious gift of lice from school - don't even mess around with DIY. Get to the pickah!!" - Beth R. Beachwood, OH
"Beyond amazing.... Can't even say enough... If you are considering over the counter or prescription lice treatment PLEASE call Pam first... She is always on call....I promise you won't regret it!" - Melissa Z. Aurora, OH
They will take care of all of your problems and worry.
"I can't begin to tell you enough how comforting the entire staff of Picky Pam is. I am "THAT" mom who is crazy with this and about this as it happened to my family. Pam and her staff are wonderful educators and help to ease your mind. Believe me, this will pass and they will help you get through it. Don't even go the over the counter way and just call Pam and her staff and they will take care of all of your problems and worry." - Jennifer C. Mayfield Hts, OH
You all are amazing
"Thank you all for your help!! To be honest I, thought about jumping when I saw the pesky bugs on my daughters head. Thanks to Hannah taking the time to talk me from the ledge, tell me what I needed I know and then treat my daughter as well as check the family, I might not be here! You all are amazing. Thank you!!." - Mindy A. Hiram, OH
Fantastic! Stupendous! Outstanding!
"Fantastic! Stupendous! Outstanding! None of these words express my feelings towards this shop and it's outstanding staff and quality of product. After having an emergency, Picky Pam was gracious enough to take time out of her day to explain to me the process of eradication and make sure I had product.. STATES away!! The product is natural, doesn't smell funky or leave any type of gross, gooey, residue. Not that I ever want Lice again, but if we do get another infestation, I am going to be ready!!!!!! Thanks Picky Pam!!!" - Ruth F. Oswego, IL